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Ticket News

Early Bird 2023/24: Frequently Asked Questions

1 March 2023

Ticket News

Early Bird 2023/24: Frequently Asked Questions

1 March 2023

Following the launch of our 2023/24 Early Bird campaign, here is our Frequently Asked Questions guide.

When do season tickets go on sale?

Early Bird Season Tickets go on sale on Wednesday 1st March 2023. Supporters will be able to take advantage of discounted rates until midnight on Sunday 2nd April 2023. Season Tickets will then be available at the standard rates thereafter.

How do I buy a season ticket?

Supporters will be able to buy their season tickets online via our e-ticketing site https://www.eticketing.co.uk/walsallfc, over the phone and via the Ticket Office window. Should you encounter any problems buying a season ticket online, please call the Ticket Office helpline on 01922 651 416; available Monday-Friday 9am-4.30pm and they will be happy to assist you.

How do I access the club’s e-ticketing site and how do I use it?

Head to https://www.eticketing.co.uk/walsallfc to purchase your tickets. We will be publishing step-by-step guides on how to purchase on the site prior to season tickets going on sale and they will be re-shared throughout the campaign across our media channels.

Will I need to have an account on e-ticketing?

Supporters who have previously purchased tickets on our e-ticketing site will already have an account. Anyone who hasn’t used the service before will be able to create an account.

Can I buy more than one season ticket at once?

Yes. You can buy more than one season ticket at once. You can hold multiple tickets on your phone and cards will also be issued. You can add friends and family to your network on our e-ticketing site. We will also be publishing a guide on how to do this prior to season tickets going on sale and it will be re-shared throughout the campaign.

Will I get a season ticket book?

Supporters no longer receive a physical season ticket book unlike previous years. Instead, your season ticket will be downloadable onto your smartphone and the QR code will be scanned at the turnstile. Supporters will also receive a physical season card which can be used at the relevant access points around the stadium should you not have access to a smartphone.

How do I download my season ticket onto my smartphone?

We will be publishing a guide on how to do this prior to season tickets going on sale and it will be reshared throughout the campaign.

Will I be able to print off my season ticket at home when it is sent to me?

You will not be able to print off your season ticket. It can only be downloaded to your smartphone. Your physical season card will also be another way to gain access into the ground on matchdays should you not have access to a smartphone.

Can I spread the cost of my season ticket?

Yes. You will be able to spread the cost of your season ticket over six or ten months using V12 finance. You can only purchase using the finance option online. At payment stage you will need to select V12 finance and it will take you to a separate page to complete a finance application form.

Will 2022/23 season ticket holders’ seats be reserved for the coming season?

Yes, if you had a 2022/23 season ticket your current seat will be reserved until 30th June 2023.

If I am part of the Saddlers Crew Junior Season Ticket, will I still get £4 at the turnstile for every match I attend?

As the Poundland Bescot Stadium is now a cashless stadium, Saddlers Crew season ticket holders will not receive £4 cash on the turnstile but they will still be refunded £4 for every match they attend. The money accumulated from games attended will be refunded at the end of the 2023/24 season.

Can I purchase a Savoy pass?

Savoy passes will be available for purchase for the 2023/24 season. These will be made available to existing Savoy Pass holders in the first instance before going on general sale on 1st July 2023. More details on this will be communicated in due course.

Will the 1888 Lounge be open?

1888 Season Tickets will also be on sale from Wednesday 1st March 2023. Details will be publicised prior to season tickets going on sale. For any further queries, please email our Commercial team via commercial@walsallfc.co.uk.

Will there be any other hospitality packages on offer?

Yes, there will be.

For more details on hospitality packages please email our Commercial team via commercial@walsallfc.co.uk.

What if I purchase a ticket for the incorrect age category?

Supporters must ensure they purchase tickets for the correct age category. If, for example, an adult supporter arrives at the turnstile with a junior ticket you will be refused entry into the stadium.

I purchased car parking for the 2022/23 season. Will it be rolled over to the new season?

Supporters who purchased a car park season pass will have until 30th June 2023 to renew their pass. Any passes not renewed by this date will then be released for general sale.

When will I receive my season ticket download/season card?

Supporters will receive their season ticket via email and physical card through the post in plenty of time ahead of the 2023/24 season. Confirmation of dates will be publicised in due course.


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