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Early Bird 2022/23: Frequently Asked Questions

14 March 2022

Following the launch of our WalsALL 2022/23 Early Bird campaign. Here is our Frequently Asked Questions guide that may answer any queries you may have.

When do season tickets go on sale?

Early Bird Season Tickets go on sale on Monday 21st March 2022. Supporters will be able to take advantage of discounted rates until midnight on Saturday 30th April 2022.  Season Tickets will then be available at the standard rates thereafter.

How do I buy a season ticket?

Supporters will be able to buy their season tickets online via our e-ticketing site, over the phone and via the Ticket Office window. Should you encounter any problems buying a season ticket online at our e-ticketing site, please call the Ticket Office helpline on 01922 651 416; available Monday-Friday 9am-4.30pm.

How do I access the club’s e-ticketing site and how do I use it?

Head to to purchase your tickets.

We will be publishing step-by-step guides on how to purchase on the site prior to season tickets going on sale and they will be re-shared throughout the campaign across our media channels.

Will I need to have an account on e-ticketing?

Supporters who have previously purchased tickets on our e-ticketing site will already have an account.

Anyone who hasn’t used the service before will be able to create an account.

Can I buy more than one season ticket at once?

Yes. You buy can more than one season ticket at once. You can hold multiple tickets on your phone and cards will also be issued.

You can add friends and family to your network on our e-ticketing site.

We will also be publishing a guide on how to do this prior to season tickets going on sale and it will be re-shared throughout the campaign.

Will I get a season ticket book?

Supporters will no longer receive a physical season ticket book unlike previous years. Instead, your season ticket will be downloaded onto your smartphone and the QR code will be scanned at the turnstile. Supporters will also receive a season card which can be used at the relevant access points around the stadium should you not have access to a smartphone.

How do I download my season ticket on to my smartphone?

We will be publishing a guide on how to do this prior to season tickets going on sale and it will be re-shared throughout the campaign.

Will I be able to print off my season ticket at home when it is sent to me?

You will not be able to print off your season ticket. It can only be downloaded to your smartphone. Your season card will also be another way to gain access into the ground on matchdays.

Can I spread the cost of my season ticket?

Yes. You will be able to spread the cost of your season ticket over six or ten months using V12 finance. You can only purchase using the finance option online. At payment stage you will need to select V12 finance and it will take you to a separate page to complete a finance application form.

Will 2021/22 season ticket holders’ seats be reserved for the coming season?

Yes, if you had a 2021/22 season ticket your current seat will be reserved until 30th June 2022.

If I am part of the Saddlers Crew Junior Season Ticket, will I still get a £3 at the turnstile for every match I attend?

As the Banks’s Stadium has now become a cashless stadium, Saddlers Crew season ticket holders will not receive £3 in cash on the turnstile but they will still be refunded £3 for every match they attend. The money accumulated from games attended will be refunded at the end of the 2022/23 season.

Can I purchase a Savoy pass?

Savoy passes will be available for purchase for the 2022/23 season.  These will be made available to existing Savoy Pass holders in the first instance before going on general sale.

More details on this will be communicated in due course.

Will the 1888 Lounge be open?

1888 Season Tickets will also be on sale from Monday 21st March 2022.

For more details, please email

Will there be any other hospitality packages on offer?

Yes, there will be. For more details on hospitality packages please email

What if I purchase at ticket for the incorrect age category?

Supporters must ensure they purchase tickets for the correct age category. If, for example, an adult supporter arrives at the turnstile with a junior ticket then you will be refused entry into the stadium.

I purchased car parking for the 2021/22 season. Will it be rolled over to the new season?

Supporters who purchased a car park season pass will have until 30th June 2022 to renew their pass. Any passes not renewed by this date will be released for general sale.

When will I receive my season ticket download/season card?

Dates will be released in due course.

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