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Club News

Fan Survey update

18 August 2022

Club News

Fan Survey update

18 August 2022

We recently asked supporters to participate in a fan survey to get your views on the Club and life as a Walsall supporter.

Since January we have begun to review and improve the matchday experience at the stadium and we will continue this heading into the 2022/23 season. Part of this project involves us gaining a better understanding of the fans’ perspective as we try to give all existing fans the best experience we can while also attracting many new ones to the Club as well.

Over 1000 fans took part in the survey and we can now share a summary of details in our presentation here

Chief Operating Officer Daniel Mole and Supporter Liaison Officer Graham Whittaker were both pleased to see so many supporters participate. 

“We’re really grateful to everyone who took the time to complete the survey," they said.

"To get over 1,000 responses is brilliant and we will be working alongside the Fan Experience Company to take a deeper dive into the data.

“We are committed to improving the matchday experience and the feedback we receive is essential if we are to achieve this.

"There are some things we have already implemented and there are many more initiatives that we are determined to deliver.

“Working with the Fan Experience Company, we feel we have made real progress in recent months and we’d also like to place on record our thanks to the matchday staff who have really bought into what we are trying to achieve.

"It’s a collaborative effort between the Club, the fans, and the staff as we look to make visits to the Poundland Bescot Stadium as enjoyable an experience as we can.”


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