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Club News

A guide for supporters attending Doncaster match

10 August 2021

Here is a handy guide for supporters visiting the Banks’s Stadium for our Carabao Cup clash with Doncaster Rovers (kick-off 7.45pm).

CLUB SHOP

The Club Shop will be open from 3pm today and will close at 7.45pm

Tonight's matchday programme will be available there.  

TICKETS

The Ticket Office will be open from 4pm today up until kick-off. 

Please remember, cash will not be accepted at the Ticket Office.

You can also purchase online at any time. 

Click here to secure your seat now!

If you have purchased an e-ticket but would like a physical ticket, you will be able to collect one from the Ticket Office but please bear in mind queues are expected. 

CASHLESS PARTS OF THE STADIUM

The Banks’s Stadium is now a cashless venue.

Cash will not be accepted across the Ticket Office, Kiosks, Club Shop and hospitality areas.

Any supporter who does not have a credit or debit card will be able to load cash onto a gift card that can be used at kiosks, bars and hospitality areas.

Supporters who wish to deposit cash will need to go to window five of the Ticket Office to do this.

You will be able to upload £10, £20, £30 or £50 onto the gift card. Should you have money left over after the match, please keep your gift card and you will be able to top it up further at future matches.

Please bear with us as this is a new system being implemented and the pandemic has presented some challenges around staffing and supply. We appreciate your patience.

CASH ONLY AREAS OF THE STADIUM

While we are still in the transitional period of moving cashless, the Green Zone Car Park and purchase of matchday programmes will be CASH ONLY.

Parking in the green zone car park is £5 and programmes will be priced at £2 for our pre-season friendlies (£3 for league matches).

We will communicate again with supporters once the transition has been completed.

CONCESSION UNITS

There will be one concession unit for home supporters (on the corner of the HomeServe Stand and Poundland Main Stand).

The concession units will serve chips, burgers, hot dogs, pies, confectionary, hot drinks and soft drinks.

This concession unit will also serve alcohol pre-match only.

Concession Units will accept both cash and card.

Please bear with us as this is a new system being implemented and the pandemic has presented some challenges around staffing and supply. We appreciate your patience.

KIOSKS

There will be two kiosks open to supporters.

One Kiosk will be open in the HomeServe lower tier (In the corner close to the Poundland Stand). 

There will also be a Kiosk open in the corner of the main stand/University of Wolverhampton stand. 

Please note, all other kiosks will be closed.  

MICK KEARNS COMMUNITY HUB & STADIUM SUITE

Both the Mick Kearns Community Hub and the Stadium Suite will be open from 6.15pm before the game, at half-time and for an hour after the final whistle.

If you wish to go to the Community Hub pre-match please do not enter through the turnstiles. Please use the fire exits on either side to gain access pre-match. There will be no access to the Hub internally until after kick-off. 

As well as drinks, pies, crisps and chocolate will be available in the Hub. 

PROGRAMMES

Supporters will be able to purchase programmes outside the stadium from our programme sellers. 

They will also be available at the Club Shop. 

FACE COVERINGS

While face coverings aren’t mandatory, we advise and encourage supporters to wear a face covering where possible, particularly when walking around the stadium.

HOTEL

Please note, supporters will not be able to access the Park Inn Hotel bar at any point.

The hotel is being used for people in quarantine after travel.

TRAVEL 

We are aware of traffic issues at Bradford Place in Walsall that may affect the number 45 bus route. 

Please plan your journey. 

MINUTE SILENCE 

We will be holding a minute's silence before the game today in tribute and in memory of supporters who have passed away during the last 18 months. 


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