Registered Address:
Banks's Stadium, Bescot Crescent, Walsall, West Midlands, WS1 4SA

Company Registration Number: 171970

VAT Registration Number: 100722236

WALSALL FC CUSTOMER CHARTER

Please Note:

If you are a player looking for a trial with the club then please do not contact Walsall Football Club with online requests as these will be ignored. Please instead send a CV with as much detail of your experience and achievements as possible to the postal address above, marked for the attention of the 'First Team Manager'.

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If you are a young footballer looking to break into the game and currently have minimal experience and little in the way of a CV, please send any relevant details to the postal address above, marked for the attention of the 'Head Of Youth'.

If you are a collector of club memorabilia and are looking to obtain free Walsall Football Club souvenirs by contacting us online, then you will be disappointed. Badges, keyrings, posters and other such items can be purchased from the Banks's Stadium Club Shop, the Football Shop in Walsall town centre, or via our online shop www.walsallfcstore.co.uk.

Charities and other such organisations looking for donations, raffle items or other Walsall FC merchandise should write to Commercial Executive Gemma Park at the address above on headed letter paper for a request to be considered.

Telephone: 01922-622 791
Fax: 01922-613 202

Main Club Email - info@walsallfc.co.uk

Ticket Office: 01922-651 414/416
Ticket Office Fax: 01922-643 331


PRESIDENT: B. S. Blower MBE

HONORARY LIFE PRESIDENT: A. N. Richards

BOARD OF DIRECTORS: Jeff Bonser (Chairman),  Richard Tisdale, Clive Welch, Roy Whalley (Company Secretary), Nigel Bond, Peter Gilman, Stefan Gamble.

TEAM MANAGER: C. Hutchings

ASSISTANT MANAGER: M. O'Connor

FOOTBALL CONSULTANT: P. Taylor

CHIEF SCOUT: D. Hamilton

HEAD OF YOUTH: M. Halsall

YOUTH DEVELOPMENT OFFICER: B. Jones

YOUTH ADMINISTRATOR: J. Banks - youth@walsallfc.co.uk

PHYSIOTHERAPIST: J. Whitney

ASSISTANT PHYSIOTHERAPIST: J. Chidwick

CLUB DOCTOR: Dr. R. Shamji MBCHB, MRCGB

HONORARY CLUB SURGEON: A. Pimpalnerkar

CLUB OPTICIANS: Dollond & Aitchison

KIT MANAGER: G. Plummer

COMMERCIAL DIRECTOR/CLUB SECRETARY/CHIEF EXECUTIVE: R. Whalley 

ASSISTANT CLUB SECRETARY: D. Mole

COMMERCIAL EXECUTIVE: G. Park - 01922-651 412 - commercial@walsallfc.co.uk

FINANCIAL DIRECTOR: S. Gamble

ACCOUNTS: M. Draisey

WAGES ADMINISTRATOR: E. Allen

HEAD GROUNDSMAN: D. McCann - 01922-622 791 - Ext. 426

TRAINING GROUND MANAGER: P. Mason

STADIUM OPERATIONS MANAGER: D. Storr - 01922-622 791 - Ext. 423 - safety@walsallfc.co.uk

CONFERENCE & BANQUETING DEPARTMENT: D. Elsworth (Sales Manager), V. Chambers, S. Lawrence  - 01922-651 418 - events@walsallfc.co.uk or sales@walsallfc.co.uk

OPERATIONS MANAGER: J. Callaghan

DUTY OPERATIONS MANAGER: C. Smith

HEAD CHEF: R. Varley

ASSISTANT CHEF: M. Llewellyn

BARS MANAGER: M. Gulen

ASSISTANT BARS MANAGER: M. Burgess

COMMUNITY MANAGER & FAMILY CO-ORDINATOR: M. Kearns - 01922-644 742 - community@walsallfc.co.uk WEB-SITE: www.walsallfccp.co.uk

COMMUNITY OFFICER: A. Davy - community@walsallfc.co.uk

TICKET OFFICE: 01922-651 414/416- tickets@walsallfc.co.uk

OFFICE ADMINISTRATOR / RETAIL SUPERVISOR: C. Robinson (currently on maternity leave)

CLUB CHAPLAIN: Rev. M. Butt

COMMUNICATIONS MANAGER / MATCHDAY PROGRAMME & WEB-SITE EDITOR: A. Poole - 01922-622 791 - Ext. 422 - a.poole@walsallfc.co.uk

PRESS OFFICER: D. Mole - 01922-651 401 - daniel.mole@walsallfc.co.uk

OFFICIAL PHOTOGRAPHER: D. Linney

ADDITIONAL PHOTOGRAPHY: E. Perrins, K. Grice

MATCHDAY HOST: M. Day

Please Note:

If you are a player looking for a trial with the club then please do not contact Walsall Football Club with online requests as these will be ignored. Please instead send a CV with as much detail of your experience and achievements as possible to the postal address above, marked for the attention of the 'First Team Manager'.

If you are a young footballer looking to break into the game and currently have minimal experience and little in the way of a CV, please send any relevant details to the postal address above, marked for the attention of the 'Head Of Youth'.

If you are a collector of club memorabilia and are looking to obtain free Walsall Football Club souvenirs by contacting us online, then you will be disappointed. Badges, keyrings, posters and other such items can be purchased from the Banks's Stadium Club Shop, the Football Shop in Walsall town centre, or via our online shop www.walsallfcstore.co.uk.

Charities and other such organisations looking for donations, raffle items or other Walsall FC merchandise should write to Chantelle Robinson at the address above on headed letter paper for a request to be considered.

THE FOOTBALL SHOP - Bradford Street Arcade, Walsall Town Centre - 01922-631 072 - wfcshop@walsallfc.co.uk - OPEN FRIDAY & SATURDAY  - 9.00am until 5.00pm.

WALSALL FC CUSTOMER CHARTER


TRAVELLING TO THE BANKS'S STADIUM:
By road -
From the M6: Leave the M6 at junction 9 and follow the A461 towards Walsall. At the traffic lights turn right onto the A4148 (Wallows Lane/Broadway West - sign-posted Banks's Stadium). At the next set of traffic lights (1/3 mile) turn right onto Bescot Crescent, the stadium is 1/4 mile along the road on the left hand side.

From Walsall town centre: From the Arboretum island take the Broadway North exit and follow the Ring Road to the traffic signals by the Fullbrook Pub. At the traffic lights go straight ahead. At the next set of traffic lights by Broadwalk Retail Park turn left, Banks's Stadium is 1/4 mile along the road on the left hand side.

Parking:
A secure car park is available at Banks's Stadium, the cost is £3 per vehicle. We recommend people wishing to park on the stadium site arrive well in advance of the match kick-off time.

Parking is not permitted on the nearby retail park for people attending the match. The club ask that supporters are considerate when parking their vehicles, minimising inconvenience to local residents. We encourage supporters to travel to the game by car to share their journey with friends and family to reduce the number of vehicles arriving at the stadium, allowing everyone to have an easier journey home from the ground.

By bus:
Banks's Stadium is well served by buses. All buses leave from the Bradford Place bus station (just down from The Saddlers Shop in the Town Centre). Service numbers 401 and 405 run every 15 minutes and stop on Bescot Crescent outside the ground. The 404 service runs every eight minutes and stops on West Bromwich Road a short walk from the ground.

By rail:
Banks's Stadium is a two-minute walk from Bescot Rail Station. Trains from Walsall take three minutes to the ground and on matchdays all services stop at the Banks's Stadium.

To get train times go to www.nationalrail.co.uk or call the Centro Hotline - 0121 200 2700. A standard return from Walsall to Bescot costs around £1.10. For information on public transport we recommend you contact the following organisations:
- Centro: 0121 200 2700
- Traveline: www.traveline.org.uk - 0870 608 2608

Banks's Stadium also has free cycle parking facilities available outside the Main Reception.